Booking conditions of Herefordshire Holiday Cottage accommodation
"As seasoned self caterers we have never experienced such a unique building"
Eric and Joanna
The dining table beneath a replica C15th. tapestry.
Please arrive after 3pm on first day of booking and depart before 10am on last day.
Included in the price is electrity, heating, firewood, bedding, towels and cleaning materials.
The property is for holiday stays only, not to be used for weddings, parties or business purposes.
Occupancy limited to four people.
We ask that you leave the property in the condition you found it, clean and tidy. We do not operate a compulsory damage deposit but ask that all damage and breakages be reported to the housekeeper and paid for.
A gas barbecue is supplied. No fires or fireworks are permitted in the grounds and no open flames (candles) indoors.
No smoking or pets allowed inside the building.
If you have any problems, please contact the housekeeper next door.
* * * Booking Terms and Conditions * * *
For bookings made within three months of the start of holiday, payment is required in full.
For bookings made more than three months from start date, 30% deposit payable at time of booking, the balance to be paid in full three months from start of stay.
If prices have not yet been fixed for the period booked, i.e. for the following year, then the deposit is 30% of the current price for an equivalent period. Please note: the deposit secures only the booking and not the price.
Payment can be made by personal cheque, direct bank transfer or by PayPal.
* * * Cancellation charges * * *
Please notify us as early as possible of any cancellations or change of plans. If we are able to relet the property at the same price a £30 administration charge plus any direct costs incurred (eg.PayPal commission) will be deducted and the balance returned.
If the property is not able to be relet cancellation charges will apply as follows:
More than 90 days before start date: Your deposit.
89 to 60 days before start date: 50% of the total rental
59 to 30 days before start date: 75% of the total rental.
29 days or less to start date: 90% of the total rental.
On start date or early departure: 100% of total rental.
In the event of Hacton Cruck having to cancel a booking for any reason our liability shall be limited to monies paid in relation to that booking, which shall be returned in full to the client. We shall not be liable for any other costs or expenses.
Bookings received by email from the website will be held provisionally for four working days. If payment is not received within the four days the reservation will lapse.
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Postal address: Hacton Cruck, Hacton Lane, Preston on Wye, Hereford HR2 9JU